TC 999 Privacy Policy – How We Protect Your Personal Data

TC 999 operates the online gaming platform accessible at tc999.best. For the purposes of this Privacy Policy, "TC 999", "we", "us" and "our" refer to the operators of the TC 999 platform. "You" and "your" refer to any individual who visits, registers on, or uses any part of the TC 999 platform.

TC 999 is the data controller responsible for the personal information you provide when registering and using our platform. This means we determine the purposes and means of processing your personal data, and we are accountable for ensuring that processing is done lawfully, fairly, and transparently — in line with what Pakistani players would reasonably expect from a platform they trust with their money and personal information.

TC 999 collects personal data in the following categories. We collect only what is genuinely needed — no more.

TC 999 does not collect biometric data, political opinions, religious beliefs, or any category of sensitive personal data beyond what is listed above. We do not collect social media profile data, track your activity on other websites, or purchase data about you from third-party data brokers.

TC 999 uses your personal data for the following specific purposes. Each use is tied to a clear reason — we do not process data without purpose.

• Account management: Creating and maintaining your TC 999 account, verifying your identity, enabling login and security features including two-factor authentication.
• Transaction processing: Handling deposits, withdrawals, and account balance management in PKR. Matching incoming deposits to your account and routing outgoing withdrawals to your verified payment method.
• Platform operations: Delivering the TC 999 platform, providing access to games, live casino, and sports betting, and recording bet and game results.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, unauthorised access, money laundering, and prohibited activities as defined in our Terms and Conditions.
• Responsible gaming: Monitoring usage patterns for signs of problem gambling behaviour, enforcing deposit limits and self-exclusion settings, and ensuring players under 18 cannot access the platform.
• Customer support: Responding to your questions, complaints, and requests, maintaining records of support interactions for quality assurance and dispute resolution.
• Legal compliance: Maintaining transaction records as required, responding to lawful requests from regulatory or law enforcement bodies, and enforcing our Terms and Conditions.
• Marketing (with your consent): Sending promotional offers, bonus notifications, and platform updates via SMS, email, or push notification — only where you have opted in.

TC 999 processes personal data on the following legal grounds:

• Contract performance: Processing necessary to fulfil the TC 999 user agreement — operating your account, processing transactions, delivering games and betting markets.
• Legitimate interests: Fraud prevention, platform security, abuse detection, and responsible gaming monitoring — balanced against your privacy interests.
• Legal obligation: Maintaining financial records, responding to lawful regulatory requests, and age verification.
• Consent: Marketing communications and non-essential cookies — both of which you can withdraw at any time.

TC 999 does not sell player data. We share data only in the following limited, specific circumstances:

When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, TC 999 shares the minimum data necessary to process that transaction with the relevant payment provider. This is limited to your name, transaction amount, and account reference. TC 999 does not share your game history or betting data with payment processors.

When identity verification is required — such as for withdrawal requests above a threshold or where TC 999's fraud systems have raised a flag — we may share your name and CNIC details with a trusted identity verification provider. These providers are contractually bound to use your data solely for the verification purpose and to delete it after the check is complete.

TC 999 will disclose player data to government authorities, law enforcement, or regulatory bodies where required to do so by applicable law, court order, or lawful investigative process. Where legally permitted, TC 999 will notify the affected player of such a disclosure. We will never voluntarily share data with third parties for purposes unrelated to our legal obligations.

In the event of a merger, acquisition, or sale of TC 999's business, player data may be transferred to the acquiring entity. Any such transfer will be on the condition that the acquirer maintains at minimum the same data protection standards described in this Privacy Policy. Affected players will be notified before any transfer takes effect.

TC 999 stores player data on secure servers with the following protections in place:

• 256-bit SSL/TLS encryption for all data in transit between your device and TC 999 servers.
• AES-256 encryption for sensitive data fields at rest, including identity data and payment references.
• Payment credentials are tokenised — raw card numbers, wallet PINs, and bank account numbers are never stored in TC 999 systems.
• Access to player data within TC 999 is role-based and limited to staff who require it for their specific function. All internal data access is logged and audited.
• Regular penetration testing and security audits are conducted by independent third parties.
• TC 999 maintains a written incident response plan. In the event of a data breach affecting personal data, affected players will be notified within 72 hours of TC 999 becoming aware of the breach.

TC 999 uses cookies and similar technologies on its platform. Here is what that means in practice:

These are required for the TC 999 platform to function. They handle your login session, remember your preferences within a session, and ensure the platform loads correctly on your device. You cannot opt out of essential cookies — without them, the platform does not work.

These remember your settings across sessions — such as your preferred odds format in the sportsbook or your last-visited game category. They improve the experience but are not strictly essential. You can disable them via your browser settings, though some personalisation features will stop working if you do.

TC 999 uses anonymised analytics to understand how players navigate the platform — which pages are visited most, where players encounter difficulties, and how features are used. This data is aggregated and cannot identify you individually. It helps TC 999 improve the platform for Pakistani players.

TC 999 does not allow third-party advertising networks to place tracking cookies on the platform. You will not be tracked across the web by advertisers based on your TC 999 activity. TC 999 does not participate in interest-based advertising networks.

As a TC 999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@tc999.best with your account details and the specific right you wish to exercise. TC 999 will respond within 30 days.

TC 999 sends marketing communications — including bonus offers, promotions, tournament announcements, and platform updates — only to players who have opted in during registration or subsequently via their account settings. We use the following channels: SMS to your registered mobile number, email to your registered address, and in-app notifications on the TC 999 platform.

You can opt out of marketing communications at any time via your account notification settings or by contacting support at support@tc999.best with the subject line "Unsubscribe". Opt-out requests are processed within 24 hours. Note that opting out of marketing does not affect transactional communications — you will still receive important account notifications such as deposit confirmations, withdrawal processing updates, and security alerts.

TC 999 does not send marketing communications to players who have self-excluded from the platform or who have closed their accounts. Players who have set responsible gaming limits that they have not subsequently revised will not receive promotional messages designed to encourage additional deposits beyond those limits.

TC 999 is strictly for adults aged 18 and above. TC 999 does not knowingly collect personal data from anyone under 18 years of age. The registration process requires players to confirm they are 18 or older, and TC 999 reserves the right to request proof of age at any stage. If TC 999 discovers that a player is under 18, the account will be closed immediately, all associated data will be deleted promptly, and any balance will be returned to the payment source used for deposits.

Parents and guardians who believe that a minor has registered on TC 999 without their knowledge should contact support@tc999.best immediately. TC 999 treats all such reports as urgent and will investigate and respond within 24 hours.

TC 999 retains personal data for as long as your account is active and for a period after account closure as follows:

After these retention periods, TC 999 securely destroys or anonymises the relevant data so it can no longer be linked to an individual. Data retained for legal purposes during a retention period is stored in restricted access systems and is not used for any operational or marketing purpose.

TC 999 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in legal requirements, or improvements in how we protect player data. When material changes are made, TC 999 will notify registered players via the contact details on their account at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available at tc999.best/privacy-policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of TC 999 after a policy update constitutes your acknowledgement of the revised terms. If changes to this policy are of concern to you, you may contact support before the effective date to discuss your options, including account closure.

For any privacy-related matter — whether you want to exercise one of your rights, ask a question about this policy, or raise a concern about how TC 999 handles your personal data — please get in touch using the details below. Privacy requests receive priority handling and are acknowledged within 48 hours.

TC 999 is committed to resolving privacy concerns directly with players in the first instance. If you feel your concern has not been addressed adequately after contacting TC 999, you have the right to seek independent advice or escalate through appropriate legal channels available to you in Pakistan.